Privacy Policy

1. What we collect

• Account: your name, work email, role and organisation, plus how you sign in (password, two-factor setting, or Microsoft or Google sign-in if you use it).
• Your work in the app: saved searches, marked contracts, keywords and your organisation's profile.
• Security records: sign-in codes, account activity and error logs.

We do not use analytics, advertising or tracking. We do not collect payment card data.

2. How we use it

To run your account and the service, keep it secure and fix problems. We do not sell personal information or use it for marketing.

3. Public data

Contrako is built on free open data published by the Government of Canada. This includes business contact details of public servants that the government makes public. Corrections to that data must be made at the source.

4. Storage and sharing

Your data is stored in Canada. We use a small number of service providers to host the app and send email. If you sign in with Microsoft or Google, they handle that sign-in under their own terms.

5. Security and retention

We protect your information with reasonable safeguards. We keep it while your account is active. When a subscription ends, your organisation can ask for an export within 30 days. After that we delete it.

6. Your rights

You can ask to see, correct or delete your personal information. Email us and we will reply within 30 days.

7. Cookies

We only use cookies needed to sign you in and remember your language. No tracking cookies.

8. Children

Contrako is not for anyone under 18.

9. Changes

We will tell users about significant changes by email or in the app.

10. Contact

Privacy Officer, Canavar Creative: privacy@contrako.ca